Pax Ring Back Plus
Ashford Volunteer Centre
Role Purpose: • Confirm journeys by calling clients and drivers. • Keep the CATSS system up to date. • Support the centre with simple office tasks.
Role Purpose: • Confirm journeys by calling clients and drivers. • Keep the CATSS system up to date. • Support the centre with simple office tasks. Key Tasks: • Identify trips needing ring-backs; call clients with driver details. • Follow up with drivers who haven’t confirmed; update CATSS. • Sort/send post; tidy volunteer room and shared spaces at end of day. • Set up rooms for hire; tidy after use. • Answer phones; process payments. • Keep stationery cupboard organised and stocked; ensure trip forms are available.
Administration,Advice, Information & Support
Organising & Planning, Admin, Basic IT skills - internet & email, Good IT Skills
• Basic IT; willing to learn CATSS. • Friendly, confident phone manner; organised; detail-focused. • Calm, clear communicator with a helpful attitude.
Training & Support: Induction and CATSS/ring-back procedures. Regular reviews/check-ins and ongoing support.
Flexible; shift-based.
TN23 1PF
Berwick House 8 Elwick Road Ashford Kent TN23 1PF
N/A
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