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Role Detail

Court support volunteer - Pact

Prison Advice and Care Trust

To support defendants and their families through the Court process -

Detailed Description

Pact - (Prison advice and care trust) are recruiting and training Court support volunteers to provide defendants and their families moral, emotional and practical support at Maidstone Crown Court. Volunteers will talk to families as they wait for a Court hearing, sit with the family in Court, provide practical advice and guidance during this stressful time. Volunteers must be able to be non-judgmental and empathetic and able to manage sometimes emotionally challenging situations. Pact provide full training and support.

Activities you will be doing

Advice, Information & Support

What skills are required for this role

Listening, Organising & Planning, Talking To Others, Managing People, Teamwork, Counselling, Reasoning

Why these skills are required

Confident in approaching, talking to and engaging with members of the public. Active listening. Excellent communication skills. Excellent emotional intelligence Experience at working with a diverse range of people. Experience at working with people going throuh challenging circumstances, An ability to offer non-judgmental and impartial (particularly when working with clients convicted of serious crimes) support. Able to manage people experiencing conflicting emotions. An ability to manage challenging behaviours Ability to diffuse tension.

What is in it for you

A unique opportunity to help people at an extremely challenging time. Being able to comfort someone at a time of stress and upset. Knowing you have provided practical advice to people who have no other means of support. Knowing you are working for a project that doesn't exist in any other Court setting in Kent. You will have your feelings challenged and possibly changed by working in this unique environment. You will be a vital part of the UK criminal justice system - and by working with defendants and their families you will understand that everyone is innocent until proved guilty and that family support is of huge significance. A chance to make a real difference to a family or defendant.

Time Commitment

minimum of 1 x 3 hour shift per week.

ME16 8EQ

Maidstone Combined Court Barker Rd Maidstone ME16 8EQ

Maidstone West station

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
LGBTQ+ People who have lived experience of the CJS and prison (some exclusions apply) Anyone from any background/diversity Anyone who has the right to work/volunteer in the UK
Location
N/A