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Role Detail

Care Home Engagement Volunteer

EK360

Help us gather feedback from residents, families, and staff within Kent and Medway Care Homes.

Detailed Description

Do you enjoy meaningful conversations and want to make a difference in the lives of older people? As a Care Home Engagement Volunteer, you’ll regularly visit care homes to speak with residents, their families, and staff. By collecting feedback in a compassionate and respectful way, you’ll help us understand what’s working well and where improvements are needed in care home services across Kent and Medway. Activities you will be doing: Visit care homes on a regular basis. Speak with residents, family members, and staff about their experiences. Record feedback using simple tools or forms.

Activities you will be doing

Administration,Business, Management & Research

What skills are required for this role

Talking To Others, Research, Listening

Why these skills are required

What skills are required for this role: - Empathy and patience - Good listening and communication skills - Respect for confidentiality and sensitivity - Reliability and professionalism Why these skills are required: These skills help build trust with care home residents and staff, ensuring that people feel comfortable sharing honest feedback in a safe and respectful environment.

What is in it for you

- Make a real difference in the lives of older people. - Gain experience in community engagement and health advocacy. - Be part of a supportive and passionate team. - Receive training and ongoing support.

Time Commitment

Ideally 2– 6 hours per month Visits are scheduled in advance and can be flexible around your availability

N/A

Chatham, Rochester, Gillingham, Hoo Peninsula, Rainham

N/A

6

Application Process
Support you will receive
Role Type
Suitable For
18+
We Welcome
N/A
Location
N/A