County Quality Assurance Lead
St John Ambulance, Kent
Lead county-wide quality assurance for St John; drive standards, audits, and continuous improvement.
Leads quality assurance in the county by conducting audits, identifying trends, and reporting findings. Supports compliance with national standards, drives continuous improvement, and promotes best practices. Delivers training, ensures effective care, and fosters learning from audit outcomes. Works closely with local and national teams to maintain high-quality service delivery.
Administration,Driving (must have full driving license)
Talking To Others, Teamwork, Leadership, Good IT Skills, Evaluating & Reviewing, Organising & Planning
The ideal candidate for the County Quality Assurance Lead role will possess strong leadership skills with the ability to inspire volunteers and facilitate meetings effectively. Excellent organisational and planning abilities are essential, along with keen attention to detail for conducting audits and assurance checks. Clear and confident communication is crucial, as is the ability to collaborate and build effective relationships with both local and national teams. The role requires strong facilitation skills to deliver training and manage group dynamics, as well as experience in auditing, data interpretation, and driving continuous improvement. Candidates should demonstrate ethical, inclusive leadership and a commitment to fostering a culture of high standards. While experience in budget management and leading remote teams is desirable, support is available for those willing to develop skills in these areas, including coaching and mentoring.
N/A
Up to 8 hours a week
N/A
County-wide, Kent
N/A
1
