Information & Advice volunteers
Age Uk Sevenoaks and Tonbridge
We are looking for volunteers to visit older people, some of whom are housebound. Your main role would be to help them and their families to complete forms and to give them any other information about services that may help them.
• We are looking for volunteers to visit older people, some of whom are housebound. Your main role would be to help them and their families to complete forms and to give them any other information about services that may help them. • You need to be able to give up one day a week (or more if you wish). The morning will be spent visiting an older person in their own home and helping them (and maybe their family) to fill in forms. Usually these are for health and disability benefits. Sometimes it will be helping them apply for housing benefit, council tax support, pension credit or a disabled parking permit or just checking that they are getting all the benefits that they are eligible for. The afternoon will be spent back in the office writing it up and completing accompanying paperwork. • This is a challenging role but full training and ongoing support will be provided. • We are looking for people who like face-to-face contact (it is not phone or email-based). You must have empathy for people's situations. You must be willing to listen and give people time but not get bogged down. Therefore you must be able to manage your time effectively. • You need to have good written communication skills. You need to be thorough but also sympathetic. • Ideally you need to be able to drive and have access to a car as many people live in surrounding villages or countryside. However this may be negotiable. Travel expenses can be re-imbursed (we have a mileage rate). • For further information contact Bob on 01732 454108.
Administration,Advice, Information & Support
Admin, Talking To Others, Evaluating & Reviewing, Basic IT skills - internet & email
You need to have good written communication skills. You need to be thorough but also sympathetic. You must be willing to listen and give people time but not get bogged down. Therefore you must be able to manage your time effectively.
Your main role would be to help them and their families to complete forms and to give them any other information about services that may help them.
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Edenbridge, Sevenoaks, Tonbridge and Westerham areas. May also cover Aylesford, Snodland, Swanley and West Malling areas. Sevenoaks district Tonbridge District Maidstone district Tonbridge Wells district
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